REAL ESTATE
Communities
True Ground develops, preserves, and owns quality, affordable apartment buildings. Our mission is to promote stability and opportunity for our residents and to advocate with the people and communities we serve.
REAL ESTATE
True Ground develops, preserves, and owns quality, affordable apartment buildings. Our mission is to promote stability and opportunity for our residents and to advocate with the people and communities we serve.
234 new units
True Ground works closely with residents to maintain their homes and address property issues promptly. We encourage residents to report any problems, big or small, and assure them that all concerns will be handled with respect and care. To support this, we offer multiple ways for residents to report maintenance issues or property problems.
Residents can report issues or request services by phone or via the property website’s resident portal.
Phone: (757) 955-8143
Email: [email protected]
Regional management reviews requests and shares outcomes with True Ground asset management monthly.
True Ground’s Asset Management team partners with property management to mitigate risk and ensure that all True Ground communities operate seamlessly.
Property management and resident services staff hold listening sessions with residents. Meeting notes are shared with True Ground leadership for feedback and action.