WHAT WE DO

Resident Services

Resident Services builds on residents’ strengths to support stability, well‑being, and opportunity, recognizing that a comfortable home is a firm foundation. Through trusted relationships, programming, and partnerships, we walk alongside residents as they pursue their goals and shape strong, connected communities.

Our Holistic Ecosystem of Services

True Ground’s support extends beyond a physical home. Our ongoing assistance and care for its residents includes emotional, educational, and community-based initiatives to foster growth and well-being.

Financial Wellbeing

We understand the importance of stable housing for family well-being. Our Housing and Family Stability programs include:

Financial and Money Management Classes:
Equipping residents with essential budgeting and financial planning skills.
Assistance Applying for Rent Relief:
Supporting residents in navigating the application process for rent relief programs.

Health and Wellness

Promoting physical and mental well-being is crucial for a thriving community. Our Health and Wellness initiatives include:

Food Distribution Events with the Arlington Food Assistance Center:
Providing nutritious food to residents.
COVID Vaccine Clinics:
Ensuring access to vaccination against COVID-19 for our community.
Cooking Classes and Demonstrations:
Teaching residents how to prepare healthy meals on a budget.
Fitness Programs:
Offering opportunities for physical exercise and wellness activities.
The People’s Pantry:
A resource for essential food items available to residents.

Education and Mentorship

Education is critical to personal and professional growth. True Ground’s Education programs include:

Story Time:
Fostering early literacy skills in young children.
After-School Learning Programs:
Providing educational support and enrichment activities.
Computer Literacy Classes:
Teaching essential computer skills to enhance digital literacy.

Civic Engagement

Building a strong community involves collaboration and engagement. Our Community Solutions efforts include:

Information Sessions on Community Programs:
Informing residents about available resources and community services.
Community Parties:
Creating opportunities for residents to connect and celebrate together.

Workforce Development

We believe in equipping our residents with the tools they need to achieve economic self-sufficiency. Our Workforce Development initiatives include:

Job Readiness Workshops:
Focusing on resume building, interview skills, and job search strategies.
Career Counseling and Personalized Guidance:
Helping residents explore career paths and set achievable goals.
Skill Development Programs:
Tailored to current job market demands, such as technical training and certifications.

We Are CORES Certified

CORES has recognized True Ground’s outstanding resident services program, affirming its commitment to industry standards and enhancing support for affordable housing residents. This certification validates our dedication to resident well-being and opens doors to increased funding and partnerships, ensuring continued excellence in housing and community support.

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Building Inclusive Communities

A Community Inclusion Statement is included in the program details and posted in community rooms where resident services are offered.

Expect Respect: Give it, Get it.

True Ground residents, volunteers, partners, and staff must maintain an inclusive environment that affirms every community member. Together, we create a culture where every person is treated with dignity and respect.

Residents, volunteers, partners and staff of True Ground together

A collage of three images: A group of children and adults playing drums outside, three people in a kitchen and a child placing an item into a vending machine.

Raising Up Resident Voices

Learn about our Resident Council that collaborates on community issues and informs True Ground’s decision making at every level. Council members who represent Arlington Mill, Buchanan Gardens, Columbia Grove, and more drive positive change and amplify resident voices.

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Stories of Impact

35 for 35: STEM Camp

Last year, local high-school students piloted a STEM camp for APAH residents as part of a community service project. In 2024, the group, named Project Paths, taught a 3-week camp focusing on STEM, chemistry, robotics, and coding. Workshops included how to create a video game with coding, how to build a robot (and then taking it home), engineering activities to illustrate hydraulics and pneumatics, and more.

Read 35 for 35: STEM Camp’s Story View All Stories